Integrated Facility Management
Facilities face unexpected downtime, rising operational costs, and vendor coordination challenges that impact business productivity.
One point of contact. One contract. Complete accountability.
What is Integrated Facility Management?
Integrated Facility Management (IFM) is the consolidation of all your facility services — cleaning, pest control, maintenance, landscaping, security, MEP, and more — under a single management structure. Rather than managing multiple vendors with separate invoices and service levels, IFM gives you one contract, one SLA, and one accountable team. In Saudi Arabia's growing facility management market, IFM outsourcing is the fastest-growing contract model — driven by Vision 2030's demand for operational efficiency, compliance, and sustainability.
What it Covers
Soft Services
Professional daily janitorial services and specialized deep cleaning for all types of spaces.
Comprehensive insect, rodent, and pest management using safe, eco-friendly, and municipality-approved methods.
Softscape and hardscape management, including lawn care, tree trimming, and automated irrigation.
Systematic garbage collection, sorting, recycling, and eco-friendly disposal solutions for businesses.
Manual and drone-assisted exterior cleaning of high-rise building windows and glass facades.
Professional, trained security personnel and access management for residential and commercial premises.
Hard Services
Inspection, servicing, and repair of critical building machinery, elevators, and pumps.
Maintenance and upkeep of main power distribution boards and modern HVAC systems.
Regular servicing, filter cleaning, and diagnostics for split, package, and chiller AC units.
Maintenance of water supply, drainage networks, pumps, and general mechanical-electrical-plumbing tasks.
Advanced thermal scanning of electrical panels and HVAC units to prevent unexpected failures.
Specialized cleaning and mechanical upkeep of commercial kitchen hoods, ducts, and conveyor belts.
Specialised Services
End-to-end planning, execution, and supervision of facility renovations and interior fit-outs.
Detailed consumption analysis and utility audits to reduce resource waste and lower utility bills.
Space layout design, furniture placement, and capacity planning to maximize facility utility.
Setup and upkeep of surveillance cameras, alarm systems, and automated access control doors.
Planning and installation of heavy-duty industrial racking systems and mezzanine decks.
Customized design, fabrication, and installation of professional kitchen and interior spaces.
Get Results in Four Steps
And sometimes, in as little as 24 hours.
Initiation & Procurement
Rapid deployment of teams, equipment, and resources within agreed timelines. Full procurement of consumables and specialist materials managed transparently.
Weekly & Monthly Operations Reviews
Regular operational review meetings with clients to assess KPIs, address issues, and align on upcoming requirements — ensuring continuous improvement.
Reporting & Compliance
Detailed monthly performance, maintenance, and compliance reports. Full visibility across all service lines at all times — zero surprises.
Annual Inspection & Renewal
Comprehensive annual inspection of all systems, services, and personnel performance — informing the next contract cycle and identifying investment opportunities.
Why Integrated Facility Management with UIG?
Zero Coordination Burden
One point of contact for all 14 service lines — no managing multiple vendors.
Consistent Quality
Dedicated Key Account Manager and site supervisor ensuring consistent delivery.
Flexible Contracts
Annual, multi-year, or PPM-based structures tailored to your facility.
Technology-Enabled
KPI reporting and asset tracking via CAFM with real-time visibility.
Contract Types
Annual Contract
Flexible engagement structured around your operational requirements - tailored scope, timeline, and SLA.
Speak to our teamMulti-Year Managed Contract
Comprehensive coverage with defined deliverables, performance benchmarks, and regular review cycles.
Speak to our teamPPM-Based Contract
Outcome-driven contract model with transparent pricing and scalable terms aligned to your growth.
Speak to our teamCommon Questions
Integrated Facility Management (IFM) is the consolidation of all facility services — cleaning, MEP maintenance, pest control, security, landscaping, waste management, and more — under a single contract, one SLA, and one accountable management team. Rather than coordinating multiple vendors with separate invoices and service levels, IFM clients deal with one point of contact who is responsible for all outcomes. In Saudi Arabia's fast-growing FM market, IFM is the dominant outsourcing model, driven by Vision 2030's demand for operational efficiency and compliance.
Traditional FM involves outsourcing individual services — cleaning to one vendor, MEP to another, security to a third — creating coordination gaps, inconsistent quality, and rising administrative overhead. IFM consolidates all these services under one provider, one SLA, and unified KPI reporting. According to IFMA, the top three drivers for switching to IFM are cost reduction (69%), operational efficiency (63%), and improved service quality (52%) — and IFM partnerships can reduce FM costs by up to 15%.
UIG's IFM contract covers three service categories: Soft Services (daily cleaning, pest control, landscaping, waste management, facade cleaning, security guards), Hard Services (MEP maintenance, HVAC, plumbing, mechanical, thermal screening, kitchen exhaust systems), and Specialised Services (project management, energy audits, space planning, security system integration, warehouse solutions, and fit-out works). All 14 services are delivered under a single contract with one dedicated Key Account Manager.
IFM contract pricing in Saudi Arabia varies based on facility size, number of services, and contract duration — annual, multi-year, or PPM-based structures are all available. The KSA FM market is projected to reach USD 43.8 billion by 2030, with bundled IFM contracts consistently delivering 10–15% cost savings versus managing individual vendors. UIG offers tailored scoping, transparent pricing, and flexible SLAs — contact UIG's team for a facility-specific quotation.
Saudi Arabia's giga-projects (NEOM, Red Sea Global, Qiddiya) and Vision 2030 infrastructure programs are mandating integrated contracts covering hard, soft, and sustainability services under single governance — a model that smaller, fragmented FM providers cannot deliver. Beyond mega-projects, businesses across Riyadh, Jeddah, and Jubail are switching to IFM to eliminate vendor coordination costs, gain real-time CAFM reporting, improve regulatory compliance, and reduce unplanned downtime through preventive maintenance.
Yes. UIG delivers IFM across corporate offices, industrial complexes, hospitality, healthcare, retail, and government facilities throughout Saudi Arabia. The company holds ISO 9001, ISO 14001, ISO 45001, and ISO 27001 certifications, uses Civil Defense-compliant fire safety protocols, and employs municipality-approved materials — meeting the compliance requirements of regulated sectors like healthcare and government. Notable clients include Amazon KSA, Samsung, and Vanderlande.
Ready to discuss your Integrated Facility Management requirements?
Our team is ready to scope a solution tailored to your facility and budget.