United International Group
Integrated Facility Management
SERVICE 01
UIG Services

Integrated Facility Management

The Challenge

Facilities face unexpected downtime, rising operational costs, and vendor coordination challenges that impact business productivity.

Our Solution

One point of contact. One contract. Complete accountability.

Overview

What is Integrated Facility Management?

Integrated Facility Management (IFM) is the consolidation of all your facility services — cleaning, pest control, maintenance, landscaping, security, MEP, and more — under a single management structure. Rather than managing multiple vendors with separate invoices and service levels, IFM gives you one contract, one SLA, and one accountable team. In Saudi Arabia's growing facility management market, IFM outsourcing is the fastest-growing contract model — driven by Vision 2030's demand for operational efficiency, compliance, and sustainability.

Scope

What it Covers

Soft Services

Daily & Deep Cleaning

Professional daily janitorial services and specialized deep cleaning for all types of spaces.

Pest Control

Comprehensive insect, rodent, and pest management using safe, eco-friendly, and municipality-approved methods.

Landscaping & Ground Maintenance

Softscape and hardscape management, including lawn care, tree trimming, and automated irrigation.

Waste Management

Systematic garbage collection, sorting, recycling, and eco-friendly disposal solutions for businesses.

Facade Cleaning

Manual and drone-assisted exterior cleaning of high-rise building windows and glass facades.

Security Guard Services

Professional, trained security personnel and access management for residential and commercial premises.

Hard Services

Mechanical Maintenance

Inspection, servicing, and repair of critical building machinery, elevators, and pumps.

Electrical & HVAC Systems (VRF/VRV)

Maintenance and upkeep of main power distribution boards and modern HVAC systems.

Air Conditioning Maintenance

Regular servicing, filter cleaning, and diagnostics for split, package, and chiller AC units.

Plumbing & MEP Works

Maintenance of water supply, drainage networks, pumps, and general mechanical-electrical-plumbing tasks.

Thermal Screening & Testing

Advanced thermal scanning of electrical panels and HVAC units to prevent unexpected failures.

Kitchen Exhaust & Conveyor System Maintenance

Specialized cleaning and mechanical upkeep of commercial kitchen hoods, ducts, and conveyor belts.

Specialised Services

Project Management

End-to-end planning, execution, and supervision of facility renovations and interior fit-outs.

Energy Audit & Management

Detailed consumption analysis and utility audits to reduce resource waste and lower utility bills.

Space Planning & Optimisation

Space layout design, furniture placement, and capacity planning to maximize facility utility.

Security System Integration

Setup and upkeep of surveillance cameras, alarm systems, and automated access control doors.

Warehouse Storage Solutions

Planning and installation of heavy-duty industrial racking systems and mezzanine decks.

Kitchen & Specialist Fit-out

Customized design, fabrication, and installation of professional kitchen and interior spaces.

How It Works

Get Results in Four Steps

And sometimes, in as little as 24 hours.

Initiation & Procurement

Rapid deployment of teams, equipment, and resources within agreed timelines. Full procurement of consumables and specialist materials managed transparently.

Weekly & Monthly Operations Reviews

Regular operational review meetings with clients to assess KPIs, address issues, and align on upcoming requirements — ensuring continuous improvement.

Reporting & Compliance

Detailed monthly performance, maintenance, and compliance reports. Full visibility across all service lines at all times — zero surprises.

Annual Inspection & Renewal

Comprehensive annual inspection of all systems, services, and personnel performance — informing the next contract cycle and identifying investment opportunities.

Our Advantage

Why Integrated Facility Management with UIG?

01

Zero Coordination Burden

One point of contact for all 14 service lines — no managing multiple vendors.

02

Consistent Quality

Dedicated Key Account Manager and site supervisor ensuring consistent delivery.

03

Flexible Contracts

Annual, multi-year, or PPM-based structures tailored to your facility.

04

Technology-Enabled

KPI reporting and asset tracking via CAFM with real-time visibility.

Engagement Models

Contract Types

Annual Contract

Flexible engagement structured around your operational requirements - tailored scope, timeline, and SLA.

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Multi-Year Managed Contract

Comprehensive coverage with defined deliverables, performance benchmarks, and regular review cycles.

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PPM-Based Contract

Outcome-driven contract model with transparent pricing and scalable terms aligned to your growth.

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Get in Touch

Ready to discuss your Integrated Facility Management requirements?

Our team is ready to scope a solution tailored to your facility and budget.

Contact Us